At Golfers Direct, we are dedicated to ensuring that your golfing gear arrives promptly and safely. Here is a summary of our shipping process and policies:
1. Order Processing (Handling Time)
Processing Time: All orders are processed and dispatched within 1 to 3 business days.
Peak Seasons: During peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience.
2. Standard Shipping & Rates (South Africa)
Delivery Time: Once dispatched, orders are typically delivered within 3 to 8 business days anywhere within South Africa.
Free Shipping: We offer FREE standard shipping on all orders over R1500.
Standard Shipping Fee: For orders below R1500, a flat shipping rate of R150 applies.
3. Overnight Shipping
Availability: Overnight shipping is available upon special request. Please email us at info@golfersdirect.co.zaor call us to arrange this service.
Cut-Off Time: To qualify for overnight delivery, orders must be placed and confirmed before 12:00 PM (SAST). Orders placed after the cut-off time will be processed on the following business day.
Cost: The cost for overnight shipping is calculated based on your specific order details (size, weight, and destination) and will be communicated to you before finalizing your request.
4. Tracking & Delivery
Order Tracking: Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor the exact status of your delivery.
Delivery Issues: If you encounter any issues with your delivery, or if your package is delayed, please reach out to our customer service team immediately. We are here to help ensure you have a seamless experience.
5. Contact Information for Shipping Inquiries
If you have any questions regarding your order's shipping status, please contact us:
Company: Golfers Direct (Pty) Ltd | Reg No: 2023/556135/07
Address: Shop L9, InsideOut Square, Lenchen Ave, Centurion, 0157, South Africa
